With over 40 years of experience in the swimming pool & billiard industries Pool World strives to establish & maintain life-long relationships with each and every customer through superior quality products, unparalleled customer service and knowledgeable, committed employees in an effort to enhance the quality of our customers lives and the strength of their families.
Pool World is an active and participating member of the following industry organizations:
– Vermont Retail Association
– Several Chambers of Commerce
– Association of Pool & Spa Professionals (APSP)
– Billiard Congress of America (BCA)
We are Authorized Dealers and Authorized Service Center for the best quality manufacturers in the industry including:
– Doughboy Above Ground Pools
– Viking Pools
– Brunswick Billiards
– Olhausen Billiards
– Pentair Pool Products’
We pride ourselves in the fact that all of our employees in every department receive continual education in the industry and on the products. The majority of our training is provided by the manufacturers themselves, including use and installation training. Some of our training includes:
– Annual chemical safe handling procedures & instructions
– Computerized water analysis and diagnosis
– Pool & Billiard installation
– Product knowledge (instructional & hands on)
– Best Customer Service practices
– Product repair & service
Pool World is committed to doing business honestly and in an ethical manner. We work with our customers to understand their needs and desires and to provide them with products and services that will give them exactly that without sacrificing quality, integrity or time. We are proud to say that much of our business comes to us through referrals from our happy customers.