Customer Stories
What Our Clients Say About Us…
At Pool World, we take great pride in ensuring superior customer service in every project we take on, be it the design and construction of a custom pool and spa, replacing a vinyl liner, or the regular maintenance and repair services we provide. We value the opinion of our customers, and that is why we would love to hear from you. Do take some time to read through our client reviews to gain insights on what other customers have to say about their experiences with us.
“Very helpful, courteous staff every time!!”
Kathleen M.
“Went for the darts supplies. Reasonably priced, knowledgeable staff.”
Brian V.
“Great company. Rock solid professionalism. If you need it done right they will come through.”
Grant A.
“Best and only local place to buy quality dart equipment!”
Chris B.
“The store is amazing… They also do spas and hot tubs, on top of Billiards… And the service department is phenomenal for openings, closings, maintenance and repairs…”
Alex S.
“Helpful staff had our pre-order ready to go and knew answers to my pool equipment and water testing questions.”
Erin P.
“Tom is a pleasure to work with. We just purchased an inground pool and Tom was very knowledgeable about everything to do with pools from installing the pool, concrete, heaters, etc. He took time to come to the house and do a site evaluation. He answered all of our questions and backed his answers with data.”
William D.
“Their hot tub repair guy, Mark, is great. Comes out in the freezing cold and fixes our 18 year old hot tub–and very quickly. Then rolls up the extension cord we had out there to keep the pipes from freezing–he goes above and beyond!”
Barb H.
“Great company to do business with! I bought a hot tub from Anne and she went above and beyond to answer questions, do a water analysis, provide detailed instructions on maintaining water quality, and even provided all the start up and maintenance chemicals. The service was phenomenal!”
Edan T.
“It is about time I share how grateful I am for Pool World! Bill and his crew came by today and did a fantastic job troubleshooting our older pool valves and lines and replaced things all on short notice! And in the past I have had great service in their store and from Owner Tom Booska who helped with a complicated automatic pool cover replacement! Wonderful business that works hard to please!!!”